Product improvements

We've improved our PII Text Redaction and Entity Detection models, yielding more accurate detection and removal of PII and other entities from transcripts.

We've added 16 new entities, including vehicle_id and account_number, and updated 4 of our existing entities. Users may need to update to the latest version of our SDKs to use these new entities.

We've added PII Text Redaction and Entity Detection support in 4 new languages:

• Chinese
• Dutch
• Japanese
• Georgian

PII Text Redaction and Entity Detection now support a total of 47 languages between our Best and Nano tiers.

Users can now set up billing alerts in their user portals. Billing alerts notify you when your monthly spend or account balance reaches a threshold.

To set up a billing alert, go to the billing page of your portal, and click Set up a new alert under the Your alerts widget:

You can then set up an alert by specifying whether to alert on monthly spend or account balance, as well as the specific threshold at which to send an alert.

Universal-1, our most powerful and accurate multilingual Speech-to-Text model, is now available in German.

No special action is needed to utilize Universal-1 on German audio - all requests sent to our /v2/transcript endpoint with German audio files will now use Universal-1 by default. Learn more about how to integrate Universal-1 into your apps in our Getting Started guides.

Speaker Diarization is now available in five additional languages for both the Best and Nano tiers:

• Chinese
• Hindi
• Japanese 
• Korean 
• Vietnamese

We’ve released a new version of the API Reference section of our docs for an improved developer experience. Here’s what’s new:

1. New API Reference pages with exhaustive endpoint documentation for transcription, LeMUR, and streaming
2. cURL examples for every endpoint
3. Interactive Playground: Test our API endpoints with the interactive playground. It includes a form-builder for generating requests and corresponding code examples in cURL, Python, and TypeScript
4. Always up to date: The new API Reference is autogenerated based on our Open-Source OpenAPI and AsyncAPI specs

We’ve made improvements to Universal-1’s timestamps for both the Best and Nano tiers, yielding improved timestamp accuracy and a reduced incidence of overlapping timestamps.

We’ve fixed an issue in which users could receive an `Unable to create transcription. Developers have been alerted` error that would be surfaced when using long files with Sentiment Analysis.