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PII Redaction and Entity Detection improvements

We've improved our PII Text Redaction and Entity Detection models, yielding more accurate detection and removal of PII and other entities from transcripts.

We've added 16 new entities, including vehicle_id and account_number, and updated 4 of our existing entities. Users may need to update to the latest version of our SDKs to use these new entities.

We've added PII Text Redaction and Entity Detection support in 4 new languages:

  • Chinese
  • Dutch
  • Japanese
  • Georgian

PII Text Redaction and Entity Detection now support a total of 47 languages between our Best and Nano tiers.