PII Redaction and Entity Detection improvements

Ryan O'Connor -

We've improved our PII Text Redaction and Entity Detection models, yielding more accurate detection and removal of PII and other entities from transcripts.

We've added 16 new entities, including vehicle_id and account_number, and updated 4 of our existing entities. Users may need to update to the latest version of our SDKs to use these new entities.

We've added PII Text Redaction and Entity Detection support in 4 new languages:

  • Chinese
  • Dutch
  • Japanese
  • Georgian

PII Text Redaction and Entity Detection now support a total of 47 languages between our Best and Nano tiers.